Terms of Use

This page sets out the terms and conditions that govern your use of our platform. It describes the relationship between you and us, including your responsibilities as an account holder, how we manage deposits and withdrawals, the basic rules for promotions, and how we deal with disputes and changes to these terms. By using the site you agree to comply with these rules and any additional terms that apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the security of your login credentials. You must notify us immediately if you suspect unauthorised access to your account. We may suspend, restrict or close accounts where we suspect fraud, money laundering, abusive behaviour or a breach of these terms. You must not create multiple accounts or use another person’s payment method without prior written consent.

Eligibility requirements

Access to the platform is restricted to users who meet our eligibility criteria. You must be of legal age to gamble in the jurisdiction where you reside and capable of entering into a binding agreement. We may require proof of identity, address or source of funds before allowing certain activity, including withdrawals. If you do not meet our eligibility checks we may close your account and return any eligible balance in accordance with our verification processes.

Acceptable platform use

Our services must be used lawfully and in accordance with these terms. Prohibited activity includes cheating, collusion, using bots, transmitting harmful content, or attempting to alter game outcomes. You must not attempt to circumvent limits, bonus rules or security controls. We reserve the right to investigate suspicious activity and to take appropriate action, including withholding funds and blocking accounts pending the outcome of an investigation.

General bonus and promotion rules

Promotions are subject to specific terms which will be made available at the time of the offer. Unless stated otherwise, promotional funds and free spins carry wagering requirements and other restrictions such as game contribution and maximum cashout limits. We may exclude certain payment methods from promotions. If you withdraw while a bonus is active or breach promotion rules, we may remove bonus funds and related winnings.

Deposits and withdrawals

Deposits

We accept the payment methods displayed in the cashier. Minimum and maximum deposit amounts are shown at the point of transaction. Deposits must be made from an account in your name. We do not accept third-party payments and may return funds received from unauthorised sources.

Withdrawals

Withdrawals are processed in line with our verification and risk checks. We may require identity documents and proof of payment before releasing funds. Processing times depend on the chosen method and may be extended for compliance checks. We may apply limits to withdrawals and reserves the right to delay or refuse a withdrawal where permitted by law or these terms.

Dispute resolution

If you have a complaint you should contact customer support in the first instance so we can investigate and respond. We aim to resolve disputes promptly and fairly. If you remain dissatisfied, you may refer the matter to an independent alternative dispute resolution service where available. Bringing a dispute does not suspend our rights under these terms.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to you by email or via the platform. Continued use of the service following notification constitutes acceptance of the updated terms. You are responsible for reviewing the terms periodically and for complying with any updated provisions.